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Tips to Get Started on the Customer Forums

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  • Tips to Get Started on the Customer Forums

    Here are a few quick tips to get you started and ensure you get the most out of your experience.
    1. Visit the Welcome New Members channel on the forums to learn about our rewards program, post a reply to the Weekly New Members Welcome Message and review the Usage Guidelines.
    2. Update your profile with details about yourself and upload an avatar or personal photo (select username / My Profile / Edit Settings).
    3. Subscribe to product channels and threads that are related to your area of interest. To subscribe to a channel, click on the desired channel and select + Subscribe. To subscribe to a specific thread, open the thread and select + Subscribe.
    4. Remember to offer your feedback by choosing to 'Like' threads and responses that have been helpful to you. This will help others identify useful responses and will positively contribute to their reputation.
    If you have any additional questions please reach out to us by selecting Contact Us or send us a message through the Message Center (Messages / Compose New).